Free Delivery
on orders above 25 KD
1 Year
Warranty
Tap Payments
Secured Payment Provider
Energy Saving
for a Greener Future

FAQ

How long does delivery take?

We offer next-day delivery across Kuwait. Orders are delivered to your provided address the following day.

[Press here to view our Shipping Policy]

What payment methods do you accept?

All payments on Alessa Solar are securely processed through Tap Payments. We accept:

  • Apple Pay
  • KNET
  • Visa
  • Mastercard
  • American Express

How can I return my order?

Returns must be requested within 14 days of receiving your order. Products must be unused, unopened, and in their original condition.

To request a return, sign in to your account using the email address you used when placing the order. Then go to Orders, select the relevant order, and click Request a Return.

[Press here to view our Return Policy]

[Press here to Return your Order]

Do your products come with a warranty?

Yes. Warranty periods vary depending on the product and may be 6 months, 1 year, or 3 years. The applicable warranty period is stated on the individual product page.

[Press here to view our Warranty Policy]